MOODLE
Moodle is an open-source learning management system (LMS) provider that offers a core platform and cloud-hosted services for schools, universities, corporations, and training organizations to create and deliver online courses. The company generates revenue through hosted SaaS offerings, premium services, and a global network of certified partners that provide implementation, customization, and support. Its solutions support blended and fully online learning, assessment, and learner engagement at scale.
- Learning Management
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2002
- Headquarters
- South Brisbane, Australia
What 47 Arbolus experts think of MOODLE
NPS scores range widely from 2 to 10, with a weighted concentration between 7 and 10. 63% of expert responses are NPS 8 or above, indicating high loyalty. Renewal intent is positive among high spenders and mature deployments, with stickiness strong in customers with more than one year of implementation. Data shows that dissatisfaction is concentrated in a small minority of low spend and pilot customers. Overall Customer Sentiment: Positive
Who reviewed MOODLE
- C-Suite 53% (25)
- Director 23% (11)
- Manager 23% (11)
Employer names and spend open once the report publishes.
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Sentiment
13 Net Promoter Score, from 46 scored reviews- Promoters 16
- Passives 20
- Detractors 10
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 7
- Jul 7
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 29 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 31%Plan to renew, by seniority
- 15% 13 answers
- 44% 9 answers
- 50% 4 answers
- 8.6/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
Top alternatives
Most weighed by MOODLE customers
More in Consulting & Professional Services and Workplace & Productivity
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