Mosaic
Mosaic is a strategic finance platform that centralizes company financial and operational data to provide real-time reporting, forecasting, and planning for high-growth businesses. Its cloud-based software connects to existing systems such as ERP, CRM, and HR tools to automate data consolidation and deliver dashboards, scenario modeling, and analytics for finance leaders. Mosaic generates revenue through subscription fees for its SaaS platform and related services.
- Financial Planning & Analysis
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2019
- Headquarters
- San Diego, United States of America
What 9 Arbolus experts think of Mosaic
The NPS scores show a distribution with a majority of high scores (8–9) from seasoned users and influencers, while a smaller group offers lower ratings (3) often associated with limited engagement. Longer-tenured users and those deeply integrated with Mosaic’s workflows tend to report higher renewal intent and express satisfaction with its impact on planning and process reliability. Some users with less hands-on experience are more neutral, citing limited project participation as a factor. Key positive feedback focuses on automation, reliability, and integration, whereas areas for improvement relate to onboarding and simplicity for small teams.Overall Customer Sentiment: Positive
Who reviewed Mosaic
- C-Suite 67% (6)
- Director 11% (1)
- Manager 22% (2)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Mosaic.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 3
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Jan 8
- Mar 8
- Apr 8
- Jul 8
- Aug 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.
Praised
- Lower Implementation Barrier
- Deeper Automation Adoption
- Enhance Integration Reliability
- Visual Project and Resource Management
Criticised
- Competitive Automation
- Integration and Syncing Risks
- Emerging PSA Competitors
- Over-Complexity for Small Teams
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Report
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