Mozilla Corporation

mozilla.org · San Francisco, United States of America

Mozilla Corporation is a wholly owned subsidiary of the Mozilla Foundation that develops and distributes open-source internet software, most notably the Firefox web browser, to consumers and organizations worldwide. It generates revenue primarily through search partnerships, advertising, and other distribution and content deals integrated into its products and services.

  • Cloud Infrastructure & Hosting
  • Application & Code Security
Revenue
$600.0M
Employees
1,100
Founded
2005
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of Mozilla Corporation

NPS scores are exceptionally strong: 37.5% of responses record an NPS of 10, 37.5% are 9, and 25% are 8, with none below 8. Renewal intent (where provided) is positive and stickiness is high: 87.5% have used Mozilla products for more than 1 year. Sentiment is consistently positive across industries and personas, with positive themes converging on reliability and long-term satisfaction.Overall Customer Sentiment: Positive

Who reviewed Mozilla Corporation

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 62% (5)
  • Director 25% (2)
  • Manager 12% (1)
Executive C-Suite NPS 9
Strategy Executive C-Suite NPS 8
Engineering Partner C-Suite NPS 10

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Sentiment

75 Net Promoter Score, from 8 scored reviews
  • Promoters 6
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 3 months
  • May 10
  • Jun 9
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 75 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 10/10 Average score from customers who will renew

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