N/A
Wikipedia is a free, collaboratively edited online encyclopedia that provides reference articles on a vast range of topics in multiple languages, operated and supported by the non-profit Wikimedia Foundation. It is funded primarily through user donations and grants rather than advertising or subscription fees.
- Revenue
- $180.0M
- Employees
- 700
- Founded
- 2001
- Headquarters
- San Francisco, United States of America
What 14 Arbolus experts think of N/A
NPS scores are heavily skewed negative, with 5 of 12 responses at 0 and only 1 at 10. Renewal intent is mostly NotSure or No, with only one engagement in the MoreThan1Year stage but still giving an NPS of 0. Stickiness is poor, with the majority of respondents in Pilot, OffBoarding, or NotSure implementation stages. Key themes: weak engagement, low satisfaction, and high churn or uncertainty.Negative
Who reviewed N/A
- C-Suite 58% (8)
- Director 8% (1)
- Manager 33% (5)
Employer names and spend open once the report publishes.
Tell us when the N/A report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-69 Net Promoter Score, from 13 scored reviews- Promoters 1
- Passives 2
- Detractors 10
Cumulative NPS by month
+1 over 6 months- Jun 3
- Oct 3
- Mar 3
- May 3
- Jul 4
- Aug 4
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -69 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 0% 1 answer
- 0% 3 answers
- 0% 1 answer
- 1.7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use N/A
Do you use N/A at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 14 customers of N/A have already contributed
Takes a few minutes. Your identity stays anonymous.