NETDOCS

netdocs.link · São Paulo, Brazil

NETDOCS is a technology company that provides secure online document management and sharing solutions, enabling organizations to store, organize, and access files via the cloud. Its platform is designed to support collaboration and controlled distribution of documents for business users. The company generates revenue through subscription-based access to its software and related services.

  • Document Management & E-signature
  • Cloud Infrastructure & Hosting
Revenue
$3.5M
Employees
25
Founded
2018
Headquarters
São Paulo, Brazil

What 7 Arbolus experts think of NETDOCS

NPS is strongly positive, with most scores at 9 and some at 7. Renewal intent is high wherever reported; all customers indicating spend also intend to renew. Stickiness is strong: most customers are in the MoreThan1Year implementation stage, with new clients (LessThan1Year) also displaying high satisfaction. The key theme from the quantitative data is high satisfaction and stickiness among both new and mature accounts.Positive

Who reviewed NETDOCS

Total customers 7 6 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Engineering Engineer Manager NPS 7
Executive C-Suite NPS 7
Operations Leader C-Suite NPS 9 Will renew

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Sentiment

71 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Nov 9
  • Feb 9
  • Mar 8
  • Apr 9
  • Jul 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

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