Newforma, Inc.
Newforma, Inc. provides project information management software for architecture, engineering, construction, and owner organizations, helping teams organize, search, and share project emails, documents, drawings, and models. Its platform integrates with common design and collaboration tools to streamline workflows, reduce rework, and improve project delivery. The company generates revenue through subscriptions and related services for its cloud and on-premise software products.
- Project & Work Management
- Document Management & E-signature
- Revenue
- $40.0M
- Employees
- 200
- Founded
- 2003
- Headquarters
- Manchester, United States of America
What 13 Arbolus experts think of Newforma, Inc.
NPS scores are high, with most responses in the 8-10 range, and only one outlier at 3. Renewal intent is generally positive, though several influencers indicate uncertainty. Stickiness is high: the majority report using the platform for more than a year, with only one respondent offboarding. Key themes from expert feedback include strong operational alignment, improved project efficiency, and highly responsive customer support, counterbalanced by requests for modernization of legacy interfaces.Overall Customer Sentiment: Positive
Who reviewed Newforma, Inc.
- C-Suite 77% (10)
- Director 8% (1)
- Manager 15% (2)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Newforma, Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
7 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 4
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Aug 9
- Mar 8
- Apr 7
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 10 across 4 companies.
Praised
- Cloud-Based Modernization
- AI Enhancement Potential
- Increased Organizational Adoption
- Responsive Support
Criticised
- Legacy User Experience
- Initial Migration Overhead
- Renewal Uncertainty
- Switching Disruption
What customers say
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 17% 6 answers
- 9/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
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