Next matter
Next Matter provides a no-code operations automation platform that allows businesses to design, run, and orchestrate end-to-end workflows across tools and teams, with a focus on operations-heavy functions such as customer onboarding, compliance, and back-office processes. The company serves mid-market and enterprise customers, helping them replace manual, email- and spreadsheet-based processes with automated, trackable workflows. Revenue is generated through subscription-based SaaS licenses and related services.
- No-Code & Low-Code Platforms
- Workflow Automation
- Business Process Management
- Revenue
- $3.5M
- Employees
- 25
- Founded
- 2018
- Headquarters
- Berlin Treptow, Germany
What 5 Arbolus experts think of Next matter
NPS distribution shows most scores at 9 (60%) with others at 7 (40%). Renewal intent skews positive, with 60% expressing certainty and 40% unsure. Stickiness is uniform, with all respondents having used Next Matter for either more than one year (60%) or less than one year (40%). Key themes include strong satisfaction among high-value customers and variability in renewal intent among lower spenders.Overall Customer Sentiment: Positive
Who reviewed Next matter
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Apr 8
- May 8
- Jun 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 49 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 0% 2 answers
- 100% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Next matter customers
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
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