Tines Security Services, Ltd.
Tines is a security automation platform that allows security and IT teams to build, run, and manage automated workflows for incident response, threat detection, and operational tasks without writing code. The company serves enterprises and mid-market organizations, helping them reduce manual work in security operations centers and related functions through event-driven, API-based integrations. It generates revenue through subscriptions to its cloud-based software platform and related services.
- Security Operations (SIEM/SOAR)
- Workflow Automation
- No-Code & Low-Code Platforms
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2018
- Headquarters
- Dublin, Ireland
What 33 Arbolus experts think of Tines Security Services, Ltd.
NPS scores are strongly positive, with 40% scoring 9-10 (Promoters) and only 8% providing scores of 6 or below. Renewal intent is high, with 60% yes, 32% unsure, and 8% no. Stickiness is shown by 55% with more than one year of use, and only 2 instances of active offboarding. Key themes are positive user experience, perceived value, and effective workflow outcomes.Overall Customer Sentiment: Positive
Who reviewed Tines Security Services, Ltd.
- C-Suite 66% (22)
- Director 28% (9)
- Manager 6% (2)
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Sentiment
31 Net Promoter Score, from 32 scored reviews- Promoters 14
- Passives 14
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 49 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 58% 19 answers
- 56% 9 answers
- 50% 2 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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