Arbolus Intelligence

NOOKS

nooks.ai · San Francisco, United States of America

Nooks provides an AI-powered sales engagement and dialer platform that helps outbound sales teams increase call volume, connect rates, and meeting bookings through parallel dialing, workflow automation, and analytics. The company primarily serves B2B sales organizations and SDR teams, offering its software on a subscription basis.

  • Sales Engagement & Outreach
  • Sales CRM
  • Workflow Automation
Listed in
Revenue
$6.0M
Employees
55
Founded
2020
Headquarters
San Francisco, United States of America

What 9 Arbolus experts think of NOOKS

Nooks exhibits robust customer sentiment, with the majority of NPS scores between 8-10 and several responses at 9 or above. Renewal intent is high except among the lowest spenders and those offboarding. Stickiness is enhanced for newer customers (LessThan1Year), while some longer-term users report uncertainty. Experts consistently highlight platform ease of use, strong feature set, and collaborative capabilities. The main negative is potential integration challenges or evolving needs. Overall Customer Sentiment: Positive

Who reviewed NOOKS

Total customers 9 8 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 89% (8)
  • Manager 11% (1)
Revenue Leader C-Suite NPS 10 Will renew Submitted Sep 2026
Revenue Leader C-Suite NPS 9 Will renew Submitted Aug 2026
Revenue Partner C-Suite NPS 8 Submitted Jan 2026

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about NOOKS.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

66 Net Promoter Score, from 9 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Dec 8
  • Jan 8
  • Apr 8
  • Jun 8
  • Aug 9
  • Sep 9

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 33 across 5 companies.

Praised

  • Comprehensive All-In-One Platform
  • Efficient Collaboration for Remote Teams
  • Ease of Use and Fast Onboarding
  • Budget from Multiple Teams

Criticised

  • Integration and Setup Challenges
  • Training and Feature Awareness
  • Determining Platform Needs
  • Integration with Existing Stack

What customers say

Comprehensive All-In-One Platform
“I appreciate that Nooks gives me everything a BDR or SDR could need, all in one place, which avoids the hassle of managing multiple tools.”
Efficient Collaboration for Remote Teams
“The virtual sales floor and ability for remote reps to collaborate and listen to each other's calls have been hugely beneficial for training and performance.”
Ease of Use and Fast Onboarding
“I find the platform intuitive, allowing our team to get started with minimal training and to onboard new team members quickly.”

Renewal intent

Plan to renew 71%
  • Will renew 5
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by NOOKS customers

Report

Customer Report - Oct 2026 Oct 2026 9 + 1

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