Omnissa

omnissa.com · San Francisco, United States of America

Omnissa is a digital workspace and end-user computing software company that provides platforms for secure application delivery, virtual desktops, and unified endpoint management for enterprises. Spun out of Broadcom’s acquisition of VMware’s End-User Computing division, it serves large organizations that need to manage and secure employee access to apps and data across devices. The company generates revenue through licensing, subscriptions, and support services for its workspace and endpoint management products.

  • Cloud Infrastructure & Hosting
  • Endpoint & Device Security
  • Identity & Access Management
Revenue
$1.2B
Employees
4,000
Founded
2024
Headquarters
San Francisco, United States of America

What 11 Arbolus experts think of Omnissa

NPS distribution shows a wide range: NPS 9 (2 experts), 8 (3 experts), 7 (1 expert), 5 (2 experts), and a very low score of 1 (1 expert), with extreme scores linked to offboarding or pilot stages. Renewal intent is positive for three out of four experts indicating intent, negative for two, and unreported for the rest. Stickiness is moderate, with most experts in the >1 year implementation stage but two experts in offboarding. Diverging sentiment is most pronounced among high spenders and those in transition (pilot/offboarding).Overall Customer Sentiment: Neutral

Who reviewed Omnissa

Total customers 11 11 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 64% (7)
  • Director 9% (1)
  • Manager 27% (3)
Engineering Leader C-Suite NPS 5 Not renewing
Engineering Executive C-Suite NPS 5 Not renewing
Revenue Partner Manager NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 11 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 3

Cumulative NPS by month

-2 over 6 months
  • Feb 9
  • Apr 8
  • May 6
  • Jun 6
  • Jul 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Manager 67% 3 answers
  • 8.3/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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