ONEFLOW

oneflow.com · Stockholm, Sweden

Oneflow is a SaaS company that provides a digital contract management platform enabling businesses to create, negotiate, e-sign, and manage contracts in a single workflow. Its browser-based solution integrates with CRM and business systems to streamline sales, HR, procurement, and other agreement-heavy processes. The company generates revenue through subscriptions to its cloud-based software and related services for organizations of various sizes.

  • Contract Lifecycle Management
  • Document Management & E-signature
  • Workflow Automation
Revenue
$22.0M
Employees
200
Founded
2012
Headquarters
Stockholm, Sweden

What 7 Arbolus experts think of ONEFLOW

NPS scores cluster tightly in the high range with 80% of scores between 8 and 10, including a perfect score of 10 from a high spender. Renewal intent is strong in 80% of responses (Yes) with only 20% unsure. The stickiness metric indicates a mix of new (60% less than 1 year) and established (40% more than 1 year) deployments, with high NPS and high renewal among recently implemented customers. The key quantitative theme is a strong correlation between positive sentiment, willingness to renew, and higher spend.Overall Customer Sentiment: Positive

Who reviewed ONEFLOW

Total customers 7 5 current · 2 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Manager 14% (1)
Strategy Leader C-Suite NPS 8 Will renew
Not specified Manager NPS 8 Undecided
Revenue Ops C-Suite NPS 8 Will renew

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+1 over 5 months
  • Mar 8
  • Jul 8
  • Sep 8
  • May 9
  • Jul 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 42 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 6 answers
  • Manager 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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