Origo Services Limited
Origo Services Limited is a UK-based fintech infrastructure provider that develops and operates technology standards and connectivity services for the pensions, life, and investment sectors. It offers solutions such as pension transfer and consolidation gateways, digital ID and e-signature tools, and integration services that help providers, platforms, advisers, and administrators exchange data securely and automate key processes. The company generates revenue through software licensing, transaction fees, and managed connectivity services for financial institutions and intermediaries.
- API Management & Integration
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 1989
- Headquarters
- Edinburgh, United Kingdom
What 11 Arbolus experts think of Origo Services Limited
NPS scores are high (mostly 8–10), with only one response at 6 and two at 7, demonstrating strong customer satisfaction. Where spend and adoption are deeper, renewal intention is consistent and positive. Stickiness is evidenced by most customers operating beyond a year and integrating Origo into core workflows. Key feedback themes highlight reliability, efficiency, and deep UK connectivity, but also the need for improved analytics and broader international provider access. A minority noted slower rollouts or incomplete experiences with new features, but even mid-tier scores expressed solid confidence in core offerings.Overall Customer Sentiment: Positive
Who reviewed Origo Services Limited
- C-Suite 73% (8)
- Director 9% (1)
- Manager 18% (2)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Origo Services Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Oct 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 36 across 4 companies.
Praised
- CRM Integration for Advice Firms
- Expansion into International Transfers
- Advanced Analytics and Real-Time Visibility
- Automation Reduces Manual Data Entry
Criticised
- Integration and Provider Adoption Issues
- International Coverage Limitations
- Analytics and Real-Time Reporting Gaps
- Wider Connectivity by Another Provider
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 8.3/10 Average score from customers who will renew
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