Panopto, Inc.
Panopto, Inc. provides enterprise video management and lecture capture software that enables businesses and educational institutions to record, manage, search, and securely distribute video content. Its cloud-based platform is used for training, communications, and classroom recording, and it generates revenue through SaaS subscriptions and related services.
- Knowledge Management & Collaboration
- Document & Vision AI
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2007
- Headquarters
- Seattle, United States of America
What 7 Arbolus experts think of Panopto, Inc.
NPS scores range from 6 to 10, with a median of 8 and most values above 7, indicating generally positive sentiment, especially among long-term adopters. Among high spenders, renewed commitment aligns with higher NPS. However, there are notable outliers with lower NPS (6) and lack of renewal intent among some mid-tier spenders. A high proportion (87.5%) are in the 'More Than 1 Year' implementation stage, positively impacting stickiness. Overall Customer Sentiment: Positive.
Who reviewed Panopto, Inc.
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jan 8
- Jan 7
- Feb 8
- Mar 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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