Paragin Group
Paragin Group is a Dutch software company that develops and delivers digital learning, assessment, and e‑portfolio platforms for educational institutions, training providers, and corporate organizations. Its products support online exams, competency management, and lifelong learning, generating revenue through software licensing, SaaS subscriptions, and related services.
- Learning Management
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 45
- Founded
- 2000
- Headquarters
- Deventer, Netherlands
What 7 Arbolus experts think of Paragin Group
NPS scores cluster in the 5–8 range, with a positive skew among larger, long-term customers. Renewal intentions are strong (Yes) from most organizations with extended deployment, while pilot-phase or dissatisfied users indicate uncertainty or a decrease in future spend. Implementation maturity ('MoreThan1Year') aligns with high stickiness and positive sentiment. Key expert feedback lauds Paragin for reducing manual effort and enabling digital transformation, though expectations for product UI, analytics, and integration are rising. Some users cite challenges with intuitive design, database usability, and delays in implementation as areas for improvement.Overall Customer Sentiment: Positive
Who reviewed Paragin Group
- C-Suite 86% (6)
- Director 14% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Paragin Group.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 4
- Detractors 2
Cumulative NPS by month
+1 over 4 months- Nov 6
- Dec 7
- Jan 7
- Apr 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 0 across 3 companies.
Praised
- Deeper Native Integrations
- AI Capabilities Expansion
- Improved User Experience
- Assessment Reliability and Security
Criticised
- Intuitive Design and Usability Gaps
- Implementation Delays
- Database Integration and Admin Restrictions
- Price Sensitivity and Churn
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 40% 5 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Paragin Group customers
Report
More in Workplace & Productivity and Customer Support
Other companies in both categories with a customer report.
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