Pirum Systems, Ltd.

pirum.com · Londonderry County Borough, United Kingdom

Pirum Systems is a financial technology company that provides post-trade automation, connectivity, and reconciliation services for the securities finance and collateral management markets. It offers a SaaS platform used by banks, broker-dealers, asset managers, and custodians to automate trade comparison, lifecycle management, collateral, and regulatory reporting workflows. Pirum generates revenue through subscription and transaction-based fees for its cloud-based services and connectivity solutions.

  • IT Consulting & Implementation
  • Data Integration & ETL
Revenue
$45.0M
Employees
150
Founded
2000
Headquarters
Londonderry County Borough, United Kingdom

What 36 Arbolus experts think of Pirum Systems, Ltd.

NPS scores are overwhelmingly positive, with 75% of respondents rating Pirum 8 or higher. Renewal intent is strong among Influencers and high spenders, with 72% indicating a likelihood to renew. Users report high stickiness after implementation, particularly for complex, high-volume workflows. Key expert themes include strong automation, reliable market connectivity, regulatory compliance, and operational efficiency. Some experts highlight challenges with customizability and pricing, while smaller firms question scalability. Overall Customer Sentiment: Positive

Who reviewed Pirum Systems, Ltd.

Total customers 36 34 current · 2 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 53% (19)
  • Director 29% (10)
  • Manager 18% (6)
Engineering Leader C-Suite NPS 8
Revenue Generalist C-Suite NPS 8
Executive Director NPS 9

Employer names and spend open in the full report, along with the other 33 customers.

Everything 36 customers told us about Pirum Systems, Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

33 Net Promoter Score, from 36 scored reviews
  • Promoters 18
  • Passives 12
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 20 across 6 companies.

Praised

  • Integration and Broader Connectivity
  • AI-Driven Intelligence and Predictive Insights
  • Lowering Cost and Expanding Cloud Capabilities
  • Market Connectivity and Ecosystem

Criticised

  • Competitive Displacement by Broader Platforms
  • Legacy and Diversification Risks
  • Market Structure and Counterparty Shifts
  • Legacy Architecture and Cost

What customers say

Market Connectivity and Ecosystem
“I value Pirum for its strong market connectivity and the ability to centralize workflows, enable real-time monitoring, and significantly reduce manual processing across our securities finance operations.”
Operational Efficiency for High Volume
“Pirum's robust automation of post-trade workflows has made a significant difference, especially as our transaction volumes have grown and we needed to sustain efficiency and limit operational risk.”
Automation and Regulatory Assurance
“For us, Pirum's automation of recalls and returns sharply reduced manual work and operational risk, while the regulatory reporting modules minimized compliance breaches and kept us audit-ready.”

Renewal intent

Plan to renew 78%
  • Will renew 18
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 92% 12 answers
  • Director 63% 8 answers
  • Manager 67% 3 answers
  • 8.8/10 Average score from customers who will renew
  • 8.4/10 Average score from undecided customers

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