Planday
Planday provides a cloud-based workforce management and employee scheduling platform that helps shift-based businesses plan staff rotas, track time and attendance, manage communication, and integrate with payroll and POS systems. It serves sectors such as hospitality, retail, healthcare, and services, generating revenue through subscription fees for its SaaS platform and related add-ons. The company focuses on simplifying labor planning, compliance, and cost control for managers and employees across multiple locations.
- Workforce Management & Scheduling
- Project & Work Management
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2004
- Headquarters
- Copenhagen, Denmark
What 9 Arbolus experts think of Planday
The NPS distribution is concentrated in the 6–9 range, with no strong promoters or detractors. Renewal intent is mixed with 50% of experts firmly positive, and the other half unsure, reflecting many customers still in pilot or early adoption phases. Stickiness is highest among mid-spend, long-term users, while those in pilot stages remain cautious. Key feedback themes highlight strong shift planning capabilities but also limitations in labor law compliance and a need for strong internal project management for successful rollout.Overall Customer Sentiment: Neutral
Who reviewed Planday
- C-Suite 100% (9)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Planday.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 6
- Detractors 2
Cumulative NPS by month
+1 over 5 months- Jan 6
- Feb 7
- Apr 7
- Jun 8
- Jul 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median -7 across 3 companies.
Praised
- ERP Integration
- International Rollout
- Compliance Expansion
- Innovative Cost Transparency
Criticised
- Vendor Stability
- Platform Bundling Threat
- Competitor Feature Catch-up
- Compliance Gaps
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by Planday customers
Report
More in Workplace & Productivity and ERP Software
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