Planner (Microsoft Planner)
Microsoft Planner is a work management application within the Microsoft 365 suite that enables teams to create plans, assign and track tasks, manage simple projects, and collaborate using visual boards and timelines. It serves businesses, educational institutions, and organizations that use Microsoft 365, generating revenue as part of Microsoft’s subscription-based productivity and collaboration offerings. Planner integrates with tools like Teams, Outlook, and SharePoint to support day-to-day coordination and lightweight project management.
- Project & Work Management
- Knowledge Management & Collaboration
- Revenue
- $60.0M
- Employees
- 600
- Founded
- 2016
- Headquarters
- Redmond, United States of America
What 17 Arbolus experts think of Planner (Microsoft Planner)
NPS scores are distributed with 67% of users rating 7-10, suggesting moderate to strong advocacy. One user indicates intent to renew, and nearly all users (>90%) are in the post-implementation stage (more than one year). The single offboarding user has the lowest NPS (3). The data reveals stickiness and sustained usage as dominant themes.Overall Customer Sentiment: Positive
Who reviewed Planner (Microsoft Planner)
- C-Suite 40% (7)
- Director 20% (3)
- Manager 40% (7)
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Sentiment
0 Net Promoter Score, from 17 scored reviews- Promoters 4
- Passives 9
- Detractors 4
Cumulative NPS by month
-2 over 6 months- Mar 9
- Apr 7
- Jun 7
- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Planner (Microsoft Planner) customers
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