PlanGrid
PlanGrid provides construction productivity software that enables contractors, owners, and architects to manage blueprints, documents, field reports, and punch lists on mobile devices and the web. Its platform helps construction teams collaborate in real time, reduce rework, and keep project information synchronized across the jobsite. PlanGrid generates revenue through subscription licenses for its cloud-based software and related services.
- Construction Project Management
- Document Management & E-signature
- Project & Work Management
- Revenue
- $80.0M
- Employees
- 400
- Founded
- 2011
- Headquarters
- San Francisco, United States of America
What 38 Arbolus experts think of PlanGrid
NPS scores are heavily skewed positive, with the majority in the 8-10 range, and only a few outliers at the low end. Renewal intent aligns strongly with high NPS, especially for respondents in the construction industry and those with higher annual spend. Most users are advanced in their implementation stage (more than a year), suggesting stickiness. The key positive themes are mobile blueprint access, error reduction, and strong offline capability. Pricing sensitivity and limited executive reporting surface as pain points for some users, particularly low spenders.Overall Customer Sentiment: Positive
Who reviewed PlanGrid
- C-Suite 48% (18)
- Director 32% (12)
- Manager 19% (7)
Employer names and spend open in the full report, along with the other 35 customers.
Everything 38 customers told us about PlanGrid.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
18 Net Promoter Score, from 38 scored reviews- Promoters 16
- Passives 13
- Detractors 9
Cumulative NPS by month
-1 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- Field Sheet Control and Version Management
- Operational Efficiency and Error Reduction
- Punch List Management and Closeout Speed
- Flexible Licensing and APIs
Criticised
- Integration and Reporting Gaps
- AI-Native Competitors
- Competitive Pricing Pressure
- Basic Executive Reporting
What customers say
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 50% 8 answers
- 75% 8 answers
- 40% 5 answers
- 100% 3 answers
- 8.4/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 4.2/10 Average score from customers not renewing
Top alternatives
Most weighed by PlanGrid customers
Report
More in Workplace & Productivity and ERP Software
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