ParentSquare
ParentSquare provides a unified school-to-home communication platform that enables K–12 districts and schools to send announcements, messages, forms, and alerts to families and staff via web, mobile app, email, text, and voice. The company serves administrators, teachers, and parents, generating revenue through subscription-based software licenses sold to school districts and educational organizations.
- Customer Support & Help Desk
- Communications & Meetings
- Workflow Automation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2011
- Headquarters
- Santa Barbara, United States of America
What 8 Arbolus experts think of ParentSquare
The NPS scores are uniformly high: 100% of experts provide scores of 8 or higher, with 62.5% scoring 9 or 10. All experts specifying renewal intent indicated 'Yes', and most are in long-term or expanding implementation stages. Stickiness is reinforced by multi-year use and high spend levels among Influencers. The dominant themes are satisfaction with communication efficacy, operational reliability, and the platform’s scalability and support for large school systems.Overall Customer Sentiment: Positive
Who reviewed ParentSquare
- C-Suite 86% (7)
- Manager 14% (1)
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Sentiment
87 Net Promoter Score, from 8 scored reviews- Promoters 7
- Passives 1
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Aug 10
- Dec 9
- May 9
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 87 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 9.4/10 Average score from customers who will renew
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