Ovia Health

oviahealth.com · Boston, United States of America

Ovia Health provides a digital health platform focused on family planning, pregnancy, and parenting, offering apps and clinical programs that support women, parents, and families. It partners with employers and health plans to deliver personalized health coaching, education, and care navigation, aiming to improve maternal and family health outcomes while reducing healthcare costs. Revenue is generated through B2B contracts with employers and payers who offer Ovia’s programs as a covered benefit.

  • Patient Engagement & Telehealth
  • Insurance Software
Revenue
$25.0M
Employees
140
Founded
2012
Headquarters
Boston, United States of America

What 5 Arbolus experts think of Ovia Health

NPS scores are concentrated around 8, with one lower outlier at 3 and a single low at 6, indicating a predominantly moderate to positive sentiment. Renewal intent data is limited; the single response is categorized as 'Not Sure'. Stickiness is high for 60% of users with more than one year of implementation, while the remaining users are in pilot or early-stage phases. A key theme is that longer-tenured customers exhibit higher satisfaction and stability, while new adopters express more uncertainty.Overall Customer Sentiment: Neutral

Who reviewed Ovia Health

Total customers 5 3 current · 2 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Executive C-Suite NPS 3 Undecided
Strategy Leader Director NPS 8
Executive C-Suite NPS 8

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Sentiment

-40 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 3
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 3/10 Average score from undecided customers

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