Odyssey Interactive Ltd. dba Interact
Odyssey Interactive Ltd., doing business as Interact, provides an intranet and employee experience platform that helps organizations improve internal communication, knowledge sharing, and employee engagement. Its cloud-based software enables companies to build modern intranet sites, manage content, and integrate with collaboration tools such as Microsoft 365 and Google Workspace. The company generates revenue through subscription-based SaaS licenses and related professional services for mid-sized and large enterprises.
- Knowledge Management & Collaboration
- Document Management & E-signature
- Workflow Automation
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2004
- Headquarters
- Warrington, United Kingdom
What 6 Arbolus experts think of Odyssey Interactive Ltd. dba Interact
NPS scores cluster in the 8-9 range (average NPS: 8.3), with all respondents registering positive experiences. Renewal intent is mixed: 33% indicating intent to renew while 67% remain unsure, particularly among customers with less than one year of implementation. Stickiness is higher for those with longer tenures using Interact. Key sentiments reflected in the data are cautious optimism and early-stage evaluation dynamics.Overall Customer Sentiment: Positive
Who reviewed Odyssey Interactive Ltd. dba Interact
- C-Suite 50% (3)
- Director 50% (3)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Jul 8
- Aug 8
- Nov 8
- Jan 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 67% 3 answers
- 0% 3 answers
- 8.5/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
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