Arbolus Intelligence

OfficeSpace Software

officespacesoftware.com · Boston, United States of America

OfficeSpace Software provides cloud-based workplace management and space planning software that helps organizations manage desk booking, floor plans, occupancy, and workplace resources. Its platform is used by corporate real estate, facilities, and workplace teams to optimize space utilization, support hybrid work, and improve employee experience. The company generates revenue through subscription-based SaaS licenses and related services for mid-sized and large enterprises.

  • Project & Work Management
  • Workflow Automation
Listed in
Revenue
$18.0M
Employees
120
Founded
2010
Headquarters
Boston, United States of America

What 10 Arbolus experts think of OfficeSpace Software

NPS scores are generally high, with three experts (NPS 10-9) indicating strong satisfaction and product advocacy, and several others in the 7-8 range showing qualified approval. However, nearly half the pool expresses uncertainty or unwillingness to renew, primarily citing integration gaps and onboarding/offboarding stages. Most customers are in either long-term usage (>1 year) or new onboarding phases. Key feedback themes are the platform’s ease of use, workplace focus, and the need for deeper analytics and integration. Overall Customer Sentiment: Positive

Who reviewed OfficeSpace Software

Total customers 10 7 current · 3 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 30% (3)
  • Manager 10% (1)
Product Leader Manager NPS 5 Submitted May 2026
Product Leader C-Suite NPS 7 Undecided Submitted Jan 2026
Generalist Partner Director NPS 10 Submitted Jan 2026

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about OfficeSpace Software.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Jan 8
  • May 8
  • Jul 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.

Praised

  • Actionable Facilities Management Visibility
  • User-Friendly Workplace Visualization
  • Hybrid Work Environment Enablement
  • AI Functionality Could Be Expanded

Criticised

  • Relative Complexity versus Broader Platforms
  • Limited Advanced Analytics and IoT Integration
  • Not Suitable for Complex IWMS Needs
  • Switching Incentives from Better Functionality

What customers say

Actionable Facilities Management Visibility
“OfficeSpace provides actionable visibility for facilities and real-estate teams, supporting better decision-making around space and operations.”
User-Friendly Workplace Visualization
“I would recommend OfficeSpace because it is easy to use, provides intuitive workplace visualization, and helps manage space and occupancy effectively.”
Hybrid Work Environment Enablement
“The platform is particularly valuable for organizations managing hybrid work, multiple offices, and changing space requirements.”

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 4 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

Report

Customer Report - Oct 2026 Oct 2026 10 + 1

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