Naviance

naviance.com · Falls Church, United States of America

Naviance is an education technology company that provides a cloud-based college, career, and life-readiness platform used by K–12 schools and districts to help students explore careers, plan academic paths, and manage the college application process. The software offers tools for assessments, goal setting, course planning, and application tracking, along with analytics and reporting for counselors and administrators. Naviance generates revenue through subscription licensing and related services sold to schools, districts, and education organizations.

Revenue
$45.0M
Employees
250
Founded
2002
Headquarters
Falls Church, United States of America

What 10 Arbolus experts think of Naviance

NPS scores are predominantly high, clustered at 8-10 (7 of 9 responses), with one low outlier at 3 and another at 4. Renewal intent is positive among influencing decision-makers with reported spend. Most users are in the MoreThan1Year implementation stage, supporting strong platform stickiness and integration. Key themes include sustained adoption and satisfaction among Users, with occasional sentiment variability from Influencers.Overall Customer Sentiment: Positive

Who reviewed Naviance

Total customers 10 10 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 70% (7)
  • Director 20% (2)
  • Manager 10% (1)
Executive C-Suite NPS 8 Will renew
People Partner Manager NPS 8
Operations Leader C-Suite NPS 9

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Sentiment

20 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Jul 8
  • Feb 7
  • Apr 7
  • May 7
  • Jun 8
  • Jul 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 16 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 4/10 Average score from customers not renewing

Top alternatives

Most weighed by Naviance customers

For people who use Naviance

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