Caption.Ed
Caption.Ed provides AI-powered captioning and note-taking software that generates real-time and post‑event captions and transcripts for meetings, lectures, and media content, primarily serving education institutions, students, and workplaces seeking improved accessibility and productivity. The platform offers desktop and browser-based tools that integrate with common video conferencing and media applications, sold via subscriptions and institutional licenses.
- Document & Vision AI
- Product Analytics & Feedback
- Revenue
- $3.5M
- Employees
- 35
- Founded
- 2019
- Headquarters
- Leicester, United Kingdom
What 6 Arbolus experts think of Caption.Ed
NPS scores range from 6 to 8, indicating moderately positive overall sentiment. All respondents show a more than 1 year implementation stage, supporting high stickiness, with all Influencers expressing intent to renew. Patterns in the data highlight strong adoption longevity and renewal among core customer roles, while Users also report generally favorable sentiment. Overall Customer Sentiment: Positive
Who reviewed Caption.Ed
- C-Suite 100% (6)
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Jan 7
- Jun 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -6 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 7.3/10 Average score from customers who will renew
Top alternatives
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