ClassDojo

classdojo.com · San Francisco, United States of America

ClassDojo is an education technology company that provides a communication and classroom management platform connecting teachers, students, and families to share updates, feedback, and learning content. Its mobile and web apps are used primarily by K–8 schools to support classroom culture, behavior tracking, and parent engagement. The company generates revenue through optional premium features and subscriptions for families and schools.

Revenue
$60.0M
Employees
250
Founded
2011
Headquarters
San Francisco, United States of America

What 12 Arbolus experts think of ClassDojo

NPS scores are consistently high, with 6 out of 12 responses at or above 9, indicating strong satisfaction among both users and influencers. Renewal intent data is limited, but where stated, most respondents are not sure, suggesting some uncertainty about future commitment. Implementation stages are well distributed: 25% pilot, 25% less than 1 year, and 33% more than 1 year, demonstrating robust adoption past initial trials. The prevailing theme from quantitative data is that classroom ease of use and educator satisfaction are the main sentiment drivers.Overall Customer Sentiment: Positive

Who reviewed ClassDojo

Total customers 12 11 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 45% (5)
  • Director 27% (3)
  • Manager 27% (3)
Other Generalist Not specified NPS 9
Education Generalist Manager NPS 9
Other Generalist Manager NPS 5 Undecided

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Sentiment

41 Net Promoter Score, from 12 scored reviews
  • Promoters 6
  • Passives 5
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Mar 9
  • Apr 8
  • May 9
  • Jun 9
  • Jul 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • Director 0% 2 answers
  • Manager 0% 1 answer
  • 7.3/10 Average score from undecided customers

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