Anthology Inc
Anthology Inc. provides higher-education software solutions that support the full student and institutional lifecycle, including student information systems, learning management, enrollment and retention, alumni engagement, and institutional effectiveness. The company serves colleges, universities, and other academic institutions worldwide, generating revenue through subscriptions, licenses, and related professional services for its cloud-based platforms. Anthology was formed through the combination of several edtech providers, including Campus Management, Campus Labs, and later Blackboard’s LMS business.
- Enterprise ERP
- Learning Management
- IT Consulting & Implementation
- Revenue
- $750.0M
- Employees
- 3,800
- Founded
- 2020
- Headquarters
- Alpharetta, United States of America
What 22 Arbolus experts think of Anthology Inc
NPS scores span from 2 to 10, with most users reporting moderate to high satisfaction and a few detractors citing outdated functionality and impending platform phase-outs. Renewal intent is generally positive among current high and mid-tier spenders, with several users in the evaluation or offboarding stages expressing lower commitment. Stickiness is evident among customers with complex, multi-year integrations, but those encountering budget or innovation limitations express reluctance to renew. Key feedback themes revolve around robust scalability, institutional data unification, mobile experience improvements, and evolving AI capabilities, alongside concerns about cost escalation and platform rigidity.Overall Customer Sentiment: Neutral-to-Positive
Who reviewed Anthology Inc
- C-Suite 68% (15)
- Director 23% (5)
- Manager 9% (2)
Employer names and spend open in the full report, along with the other 19 customers.
Everything 22 customers told us about Anthology Inc.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-4 Net Promoter Score, from 22 scored reviews- Promoters 5
- Passives 11
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Feb 7
- Mar 7
- Apr 7
- May 7
- Jun 7
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Praised
- Flexible Integration and Modern UI
- Institutional Scalability
- Unified Data Ecosystem
- AI-Driven Personalization
Criticised
- Workflow Complexity
- Integration Friction and TCO Concerns
- Lagging Innovation and AI Readiness
- Competitive AI and Integration Advances
What customers say
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 22% 9 answers
- 50% 4 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
Top alternatives
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