Anthology Inc

anthology.com · Alpharetta, United States of America

Anthology Inc. provides higher-education software solutions that support the full student and institutional lifecycle, including student information systems, learning management, enrollment and retention, alumni engagement, and institutional effectiveness. The company serves colleges, universities, and other academic institutions worldwide, generating revenue through subscriptions, licenses, and related professional services for its cloud-based platforms. Anthology was formed through the combination of several edtech providers, including Campus Management, Campus Labs, and later Blackboard’s LMS business.

  • Enterprise ERP
  • Learning Management
  • IT Consulting & Implementation
Revenue
$750.0M
Employees
3,800
Founded
2020
Headquarters
Alpharetta, United States of America

What 22 Arbolus experts think of Anthology Inc

NPS scores span from 2 to 10, with most users reporting moderate to high satisfaction and a few detractors citing outdated functionality and impending platform phase-outs. Renewal intent is generally positive among current high and mid-tier spenders, with several users in the evaluation or offboarding stages expressing lower commitment. Stickiness is evident among customers with complex, multi-year integrations, but those encountering budget or innovation limitations express reluctance to renew. Key feedback themes revolve around robust scalability, institutional data unification, mobile experience improvements, and evolving AI capabilities, alongside concerns about cost escalation and platform rigidity.Overall Customer Sentiment: Neutral-to-Positive

Who reviewed Anthology Inc

Total customers 22 19 current · 3 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 68% (15)
  • Director 23% (5)
  • Manager 9% (2)
Operations Ops C-Suite NPS 8
Executive Director NPS 9
Operations Leader C-Suite NPS 2

Employer names and spend open in the full report, along with the other 19 customers.

Everything 22 customers told us about Anthology Inc.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-4 Net Promoter Score, from 22 scored reviews
  • Promoters 5
  • Passives 11
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Feb 7
  • Mar 7
  • Apr 7
  • May 7
  • Jun 7
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.

Praised

  • Flexible Integration and Modern UI
  • Institutional Scalability
  • Unified Data Ecosystem
  • AI-Driven Personalization

Criticised

  • Workflow Complexity
  • Integration Friction and TCO Concerns
  • Lagging Innovation and AI Readiness
  • Competitive AI and Integration Advances

What customers say

Flexible Integration and Modern UI
“Switching to Blackboard Ultra improved usability for our students and streamlined integration with third-party tools, making it easier for instructors and students alike.”
Institutional Scalability
“I can standardize instructional delivery and ensure all students across our campuses have access to the same high-quality resources—Anthology is mission critical for scaling our educational operations.”
Unified Data Ecosystem
“All our student and enrollment data flows into one hub, letting different offices make informed decisions quickly and supporting longitudinal student success analysis.”

Renewal intent

Plan to renew 29%
  • Will renew 4
  • Undecided 8
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 22% 9 answers
  • Director 50% 4 answers
  • Manager 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 4.5/10 Average score from customers not renewing

Top alternatives

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