APPFOLIO
AppFolio is a software company that provides cloud-based property management and investment management platforms for residential, commercial, community association, and student housing real estate operators. Its products help customers manage leasing, accounting, maintenance, marketing, and resident services, and it generates revenue primarily through subscription fees and usage-based services such as payments and screening. The company serves property management companies, real estate investors, and related service providers across the United States.
- Property Management Software
- Mid-Market & SMB ERP
- IT Consulting & Implementation
- Revenue
- $720.0M
- Employees
- 2,000
- Founded
- 2006
- Headquarters
- Goleta, United States of America
What 67 Arbolus experts think of APPFOLIO
67 customers have reviewed APPFOLIO so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed APPFOLIO
- C-Suite 68% (46)
- Director 23% (15)
- Manager 10% (7)
Employer names and spend open once the report publishes.
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Sentiment
16 Net Promoter Score, from 66 scored reviews- Promoters 26
- Passives 25
- Detractors 15
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 53%Plan to renew, by seniority
- 50% 18 answers
- 63% 8 answers
- 50% 2 answers
- 50% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
Top alternatives
Most weighed by APPFOLIO customers
More in Consulting & Professional Services and ERP Software
Other companies in both categories with a customer report.
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