Aptem
Aptem is a UK-based provider of SaaS platforms for apprenticeship, vocational training, and employability programme management, serving training providers, colleges, universities, and welfare-to-work organisations. Its software supports end-to-end learner management, compliance, funding, and reporting, and is typically sold on a subscription basis with implementation and support services.
- Learning Management
- Business Intelligence & Dashboards
- Revenue
- $9.0M
- Employees
- 120
- Founded
- 2009
- Headquarters
- Londonderry County Borough, United Kingdom
What 10 Arbolus experts think of Aptem
The sentiment surrounding Aptem reflects a mixed reception. Net Promoter Score (NPS) ratings largely center around 7 to 10, denoting satisfaction with service. While a portion of users signals indecision regarding renewal which may suggest areas for potential improvement, the tool's features and support offer appeal to a committed user base.Renewal intent demonstrates varying strengths, with significant intent in sectors where integration and regulatory reporting are critical. A core theme is the ease of use and efficiency in workflow, with experts appreciating compliance support through ILR submissions. However, certain users identified gaps in AI capabilities and user-friendliness as prospective areas for enhancement. Overall Customer Sentiment: Neutral.
Who reviewed Aptem
- C-Suite 40% (4)
- Director 20% (2)
- Manager 40% (4)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Aptem.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 7
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Aug 7
- Sep 7
- Nov 7
- Jan 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 5 across 4 companies.
Praised
- Intuitive Modules
- Strong Communication
- Customizable Solutions
- Enhanced User Experience
Criticised
- Syncing Issues
- Need for AI Development
- Interface Usability
- Competitive AI Advancements
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 75% 4 answers
- 50% 2 answers
- 25% 4 answers
- 7.6/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
Most weighed by Aptem customers
Report
More in Data & Analytics and Workplace & Productivity
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