ARCHER

archerims.com · Perth city centre, Australia

Archer provides an integrated management system (IMS) software platform that helps organizations manage quality, health and safety, environmental, and risk/compliance processes in a single system. Its cloud-based solution is used by industrial, energy, infrastructure, and other asset-intensive businesses to standardize workflows, track incidents and audits, and maintain certifications against standards such as ISO and regulatory requirements. The company generates revenue through software licensing and subscriptions, along with related implementation and support services.

  • Business Process Management
  • IT Consulting & Implementation
Revenue
$6.5M
Employees
45
Founded
2016
Headquarters
Perth city centre, Australia

What 57 Arbolus experts think of ARCHER

57 customers have reviewed ARCHER so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed ARCHER

Total customers 57 52 current · 5 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 70% (40)
  • Director 20% (11)
  • Manager 11% (6)
Operations Ops C-Suite NPS 7 Undecided
Revenue Leader C-Suite NPS 8 Undecided
Engineering Generalist C-Suite NPS 6 Not renewing

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Sentiment

-5 Net Promoter Score, from 57 scored reviews
  • Promoters 13
  • Passives 28
  • Detractors 16

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 13 reviews, accumulated up to each month. Category median 15 across 13 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 16
  • Undecided 17
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 33% 27 answers
  • Director 50% 10 answers
  • Manager 67% 3 answers
  • 7.8/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5.6/10 Average score from customers not renewing

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