Aspera

usu.com · Aachen, Germany

Aspera, a division of USU, provides software asset management (SAM) and license management solutions that help large enterprises optimize software usage, ensure license compliance, and reduce IT spend across on‑premise and cloud environments. The company generates revenue through software licenses and subscriptions, plus related consulting, implementation, and managed services. Its tools support complex vendors such as Microsoft, Oracle, IBM, and SAP for customers in industries like financial services, manufacturing, and the public sector.

  • IT Consulting & Implementation
  • Business Intelligence & Dashboards
  • Spend Management
Revenue
$45.0M
Employees
250
Founded
2000
Headquarters
Aachen, Germany

What 5 Arbolus experts think of Aspera

NPS scores are grouped in the 7–9 range, indicating favorable but not exceptional sentiment. 65% of experts demonstrate likely renewal intent, while 35% remain unsure. Most customers are beyond one year in their implementation stage, suggesting a maturing user base, with a minority still in pilot or under one year. Patterns indicate strong but cautious satisfaction, with positive spend and adoption correlating with slightly higher NPS and renewal likelihood.Overall Customer Sentiment: Positive

Who reviewed Aspera

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 60% (3)
Data Leader Director NPS 7 Will renew
Operations Leader C-Suite NPS 7 Undecided
Engineering Leader Director NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 67% 3 answers
  • 7.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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