August Health
August Health provides a software platform for senior living and assisted living operators to manage resident records, assessments, care plans, compliance, and operations in a single system. Its cloud-based solution replaces paper and legacy tools, helping communities streamline workflows, improve quality of care, and maintain regulatory documentation. The company generates revenue through subscription fees paid by senior living communities and operators.
- Electronic Health Records
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 55
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 9 Arbolus experts think of August Health
NPS scores are consistently strong, with a mean score of 8.6 across all respondents, and the majority of experts indicating either positive or highly positive sentiment. 67% of respondents report clear intent to renew, while 33% remain unsure or not planning to renew. Stickiness is reflected by a majority in the more than 1 year implementation stage (67%), with others in pilot or first-year deployment phases. Key quantitative themes include strong user satisfaction at high spend/renewal intent levels and some uncertainty among lower-spend users or recent adopters.Overall Customer Sentiment: Positive
Who reviewed August Health
- C-Suite 62% (6)
- Director 25% (2)
- Manager 12% (1)
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Sentiment
44 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 5
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Mar 8
- Apr 9
- Jul 9
- Oct 9
- May 8
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 44 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 60% 5 answers
- 50% 2 answers
- 0% 1 answer
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
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