Avaloq
Avaloq is a provider of core banking software and digital wealth management platforms for banks, wealth managers and financial institutions. It offers modular SaaS and on-premise solutions covering core banking, portfolio management, payments, and front-to-back office automation, along with implementation and managed services. The company generates revenue through software licensing and subscriptions, transaction-based fees, and professional and outsourcing services.
- Wealth & Investment Software
- Enterprise ERP
- IT Consulting & Implementation
- Revenue
- $650.0M
- Employees
- 2,800
- Founded
- 1985
- Headquarters
- Zürich (Kreis 7) / Hottingen, Switzerland
What 36 Arbolus experts think of Avaloq
NPS distribution is wide, with scores ranging from 0 to 10 and a significant cluster in the 7-10 range, suggesting most sentiment is positive but with a noteworthy minority of detractors. Renewal intent is mostly high among big spenders and influencers, but several participants in pilot or not sure stages express lower or uncertain renewal intent. Stickiness is strongest among mature, long-term users (>1 year implemented), while pilots and onboarding customers show more variability in sentiment and intent. Key feedback themes include strength in platform breadth and integration, but challenges with implementation complexity, cost, and flexibility.Overall Customer Sentiment: Positive
Who reviewed Avaloq
- C-Suite 74% (27)
- Director 20% (7)
- Manager 6% (2)
Employer names and spend open in the full report, along with the other 33 customers.
Everything 36 customers told us about Avaloq.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 36 scored reviews- Promoters 11
- Passives 22
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 22 across 9 companies.
Praised
- Centralized Data and Reporting
- Operational Efficiency Gains
- Comprehensive Platform Functionality
- Scalable, Flexible Platform Models
Criticised
- Cost and Value Perception
- Competitive Automation and Analytics
- AI Adaptation by Competitors
- Complex Implementation and Integration
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 50% 18 answers
- 100% 5 answers
- 100% 1 answer
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Avaloq customers
Report
More in Consulting & Professional Services and ERP Software
Other companies in both categories with a customer report.
For people who use Avaloq
Do you use Avaloq at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 36 customers of Avaloq have already contributed
Takes a few minutes. Your identity stays anonymous.