AxisCare

axiscare.com · Austin, United States of America

AxisCare provides home care management software that helps non-medical home care agencies manage scheduling, caregiver and client records, billing, payroll, and compliance. Its cloud-based platform supports private duty and Medicaid providers with tools for care planning, EVV, mobile caregiver apps, and family portals. The company generates revenue through subscription fees and related software services to home care agencies.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$25.0M
Employees
180
Founded
2013
Headquarters
Austin, United States of America

What 7 Arbolus experts think of AxisCare

NPS distribution demonstrates that 40% of responses fall into the high-positive (NPS 8-9), 20% in moderate-positive (NPS 5), and 40% in negative (NPS 4-5) segments. Renewal intent is positive among all Influencers (100%), while Users and Others show both moderate and negative sentiment. The majority adoption is in long-term (MoreThan1Year) use cases (60%), and this aligns closely with positive NPS. The key themes are consistent long-term adoption among operational influencers and varying satisfaction levels in the broader user base.Overall Customer Sentiment: Neutral

Who reviewed AxisCare

Total customers 7 7 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Revenue Leader Director NPS 5
Marketing Leader Manager NPS 7
Other Leader C-Suite NPS 4

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Sentiment

0 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 2

Cumulative NPS by month

-1 over 4 months
  • Jan 8
  • Mar 8
  • May 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 8.5/10 Average score from customers who will renew

For people who use AxisCare

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