AvaSure
AvaSure provides virtual care and remote patient monitoring solutions for hospitals and health systems, centered on its TeleSitter platform that enables continuous audio-video observation of at-risk patients from centralized monitoring hubs. The company helps providers reduce falls, elopements, and sitter labor costs while improving patient safety and staff efficiency. It generates revenue by selling its software platform, hardware, and related implementation, training, and support services to healthcare organizations.
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 220
- Founded
- 2008
- Headquarters
- Belmont, United States of America
What 7 Arbolus experts think of AvaSure
NPS scores are mixed with a range of 2 to 8, reflecting broad sentiment variance. Notably, 33% of respondents report NPS below 6, while 50% assign NPS of 8. Renewal intent is weak: 50% are not sure, and 33% do not plan to renew. Implementation stage is skewed toward more than 1 year, but two respondents report being in offboarding, highlighting churn risk. Lower sentiment is correlated with higher spend and movement toward offboarding. Overall Customer Sentiment: Negative
Who reviewed AvaSure
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
-28 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 3
- Detractors 3
Cumulative NPS by month
+5 over 4 months- Apr 2
- May 5
- Aug 6
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 4 answers
- 0% 1 answer
- 6.5/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
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