AVEVA
AVEVA is a global industrial software company that provides engineering, operations, and asset performance management solutions for industries such as energy, utilities, manufacturing, and infrastructure. Its platforms help customers design, operate, and optimize complex industrial assets and processes, often integrating real-time data and analytics. AVEVA generates revenue through software licenses, subscriptions, and related services and support sold to enterprise and industrial clients worldwide.
- Asset Performance Management
- PLM & Engineering Software
- Energy & Utilities Operations Software
- Revenue
- $1.4B
- Employees
- 6,500
- Founded
- 1967
- Headquarters
- Cambridge, United Kingdom
What 111 Arbolus experts think of AVEVA
NPS scores are predominantly in the 8–10 range with very few detractors, indicating strong satisfaction. 70%+ of Influencers and more than half of Users express high renewal intent, especially those with >$100k spend. Stickiness is high: most customers are in the post-implementation phase (>1 year), a minority in pilot, and very few considering vendor change. Expert feedback highlights AVEVA’s reliability, ecosystem lock-in, and operational ROI, with some reservations about usability and cost.Overall Customer Sentiment: Positive
Who reviewed AVEVA
- C-Suite 63% (70)
- Director 20% (22)
- Manager 17% (19)
Employer names and spend open in the full report, along with the other 108 customers.
Everything 111 customers told us about AVEVA.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
42 Net Promoter Score, from 111 scored reviews- Promoters 58
- Passives 42
- Detractors 11
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 23 across 8 companies.
Praised
- Operational Data Unification
- Mission-Critical Reliability
- Comprehensive Engineering Capabilities
- Unlocking Data With AI Assistance
Criticised
- Integration Friction with Modern Data Stack
- Complex Licensing and Customization
- Steep Learning Curve for New Users
- Switching Triggers: Integration Complexity
What customers say
Renewal intent
Plan to renew 78%Plan to renew, by seniority
- 73% 33 answers
- 73% 11 answers
- 100% 8 answers
- 100% 2 answers
- 8.6/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by AVEVA customers
Report
More in Data & Analytics and ERP Software
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