AuditFile.com
AuditFile.com provides cloud-based audit management software for CPA firms and internal audit teams, offering tools to manage workpapers, trial balances, and audit workflows in a secure, web-based environment. The platform helps firms standardize audit processes, collaborate with clients, and maintain compliance with professional standards. Revenue is generated through subscription licensing of its SaaS platform and related services.
- Accounting & Bookkeeping Software
- Document Management & E-signature
- Revenue
- $2.5M
- Employees
- 15
- Founded
- 2011
- Headquarters
- Walnut Creek, United States of America
What 15 Arbolus experts think of AuditFile.com
NPS scores range from 3 to 9, with the majority falling in the 8-9 range, representing a moderately positive sentiment among active Users and Influencers. 62% of respondents indicated affirmative renewal intent, while 15% signaled they would not renew and 23% remain unsure. Stickiness is strong among those in the more than one year implementation category, representing 62% of the pool, while negative or uncertain sentiment is more common among recent pilots and those offboarding. Key themes include higher satisfaction and stickiness among higher spenders and mature users, with potential churn risk in early-stage or low-spend deployments.Overall Customer Sentiment: Positive
Who reviewed AuditFile.com
- C-Suite 67% (10)
- Director 33% (5)
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Sentiment
-6 Net Promoter Score, from 15 scored reviews- Promoters 4
- Passives 6
- Detractors 5
Cumulative NPS by month
-1 over 5 months- Jun 8
- Jul 8
- Aug 7
- Apr 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 7 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 70% 10 answers
- 40% 5 answers
- 8.1/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by AuditFile.com customers
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
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