ARCHIBUS, Inc.
ARCHIBUS, Inc. provides integrated workplace management system (IWMS) and facilities management software that helps organizations plan, operate, and maintain real estate, buildings, and infrastructure. Its platform supports space planning, asset and maintenance management, lease administration, and environmental and risk management for enterprises, government agencies, and institutions. The company generates revenue through software licenses and subscriptions, implementation services, and ongoing support and training.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 1982
- Headquarters
- Boston, United States of America
What 5 Arbolus experts think of ARCHIBUS, Inc.
NPS data ranges from 4 to 9, with a mean near the positive threshold; most respondents provide scores at or above 7. Renewal intent is polarized: the only influencer with high spend indicated 'No' for renewal, while others did not specify. 80% of users are in the >1 year implementation stage, indicating strong stickiness, while the single pilot user has lower NPS and is unsure on renewal. Key themes are positive long-term adoption among users and renewal risk among high-value influencers.Overall Customer Sentiment: Neutral
Who reviewed ARCHIBUS, Inc.
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Nov 7
- Jan 8
- Feb 8
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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