ArbiterSports
ArbiterSports provides software and services for managing sports officiating, scheduling, and payments for schools, leagues, and athletic associations, primarily in amateur and scholastic sports. Its platform helps assign officials, manage eligibility and compliance, handle game scheduling, and process payments. The company generates revenue through subscriptions and service fees paid by athletic departments, conferences, and sports organizations.
- Project & Work Management
- Payment Processing
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 1984
- Headquarters
- Sandy, United States of America
What 10 Arbolus experts think of ArbiterSports
NPS distribution in the data shows a wide range from 2 to 10, with several promoters (NPS 9–10), some passives (NPS 6–8), and a minority of detractors (NPS 2–3). Most customers are in the More Than 1 Year implementation stage, and renewal intent is largely positive, with high intent to renew or 'Not Sure' responses outweighing negative intent. The presence of sustained high NPS and long-term implementations signals product stickiness, but isolated negative scores indicate some areas of concern. Overall Customer Sentiment: Neutral
Who reviewed ArbiterSports
- C-Suite 44% (4)
- Director 44% (4)
- Manager 11% (1)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Nov 6
- Dec 7
- Jan 8
- May 8
- Jun 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 67% 3 answers
- 0% 1 answer
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
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