Buddy Healthcare
Buddy Healthcare is a digital health company that provides a care coordination and patient engagement platform for hospitals and surgical clinics to automate and monitor pre- and post-operative care pathways. Its mobile app and workflow tools guide patients through preparation and recovery tasks while giving care teams real-time visibility into adherence and outcomes. The company generates revenue by licensing its software to healthcare providers, typically on a subscription and implementation-services basis.
- Patient Engagement & Telehealth
- Workflow Automation
- Revenue
- $2.5M
- Employees
- 25
- Founded
- 2016
- Headquarters
- Helsinki, Finland
What 7 Arbolus experts think of Buddy Healthcare
NPS distribution is overwhelmingly positive, with all responses in promoter range (7–10), and no reported detractors. Renewal intent is also strong: 100% of those indicating intent plan to renew. Implementation stage breakdown shows a mix of more than one year (29%), less than a year (29%), pilot (29%), and offboarding (14%), with the trend toward commitment among established and mid-stage users. Key expert themes highlight workflow facilitation, improved treatment, and departmental customization as leading strengths.Overall Customer Sentiment: Positive
Who reviewed Buddy Healthcare
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Buddy Healthcare.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Dec 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Praised
- Ease of Use and Integration
- Convincing User Experience
- Workflow Improvement
- Data-Driven Outcome Measurement
Criticised
- ROI Demonstration
- Offboarding Risks
- Competing AI/Alternatives
- Undetailed Offboarding Feedback
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from customers not renewing
Report
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