Pendulum Intelligence
Pendulum Intelligence is a technology company that provides AI-powered analytics to monitor, classify, and analyze online narratives and harmful content across social and digital platforms. Its platform is used by enterprises, governments, and research organizations to detect emerging risks, misinformation, and extremism and to support trust and safety, security, and policy decisions. The company generates revenue through subscriptions and enterprise contracts for access to its software and data services.
- Document & Vision AI
- Business Intelligence & Dashboards
- Cybersecurity Services
- Revenue
- $6.0M
- Employees
- 35
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 8 Arbolus experts think of Pendulum Intelligence
NPS scores range from 6 to 10, with 62.5% of entries rated 8 or higher, indicating generally strong satisfaction among Users, especially with longer-term deployments. Renewal intent is mixed: one high spender (>$1M) signals non-renewal, while a significant but smaller account at $500,000 shows intent to renew. 87.5% of implementations are more than a year old, supporting stable stickiness, with only one in pilot. Key themes are loyalty from lower spend segments and uncertain future spend in higher spend segments.Overall Customer Sentiment: Positive
Who reviewed Pendulum Intelligence
- C-Suite 62% (5)
- Director 25% (2)
- Manager 12% (1)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 3
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
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