Premium Retail Services
Premium Retail Services is a retail merchandising and marketing services firm that provides in-store execution, sales support, and brand advocacy for consumer brands and retailers across North America. The company offers services such as merchandising, assisted sales, field marketing, and retail analytics to improve product visibility and sales performance in brick-and-mortar stores. It generates revenue through contracted service agreements and programs with manufacturers and retail chains.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 9,000
- Founded
- 1985
- Headquarters
- Chesterfield, United States of America
What 5 Arbolus experts think of Premium Retail Services
NPS scores are distributed with 60% of responses at or above 9, indicating high promoter sentiment; one neutral response (NPS 6) represents 20% of the base. Renewal intent is uniformly affirmative among those providing an answer, signaling strong satisfaction and expected continuity. All implementations have persisted for over 1 year, demonstrating high stickiness and long-term customer engagement. Key themes include high satisfaction among Users, strong intent to continue service, and a positive correlation between annual spend and NPS.Overall Customer Sentiment: Positive
Who reviewed Premium Retail Services
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jul 8
- Feb 8
- Mar 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 8.3/10 Average score from customers who will renew
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