Primoris Services Corporation
Primoris Services Corporation is a specialty construction and infrastructure contractor that provides engineering, procurement, construction, maintenance, and related services for utility, energy, and transportation markets across North America. The company serves public utilities, energy companies, industrial clients, and public agencies, generating revenue through long-term contracts and project-based work in segments such as utilities, energy/renewables, and pipeline services.
- IT Consulting & Implementation
- Revenue
- $6.0B
- Employees
- 15,000
- Founded
- 1960
- Headquarters
- Dallas, United States of America
What 10 Arbolus experts think of Primoris Services Corporation
NPS scores are distributed across the spectrum, with 2 Promoters (NPS 10), 3 Passives (NPS 7-8), and 1 Detractor (NPS 0), as well as a notable outlier at NPS 5. Renewal intent is split, with two customers indicating some likelihood not to renew, and three not sure. Most respondents are mature customers in the More Than 1 Year implementation stage, except for one in pilot. Key themes are variability in satisfaction and uncertain renewal intent among both high and low spenders.Overall Customer Sentiment: Neutral
Who reviewed Primoris Services Corporation
- C-Suite 70% (7)
- Manager 30% (3)
Employer names and spend open once the report publishes.
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 5
- Detractors 2
Cumulative NPS by month
-3 over 6 months- Oct 10
- Apr 8
- Dec 8
- Jan 8
- Apr 8
- May 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 0% 3 answers
- 33% 3 answers
- 10/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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