ProPharma Group
ProPharma Group is a global provider of compliance, regulatory affairs, pharmacovigilance, medical information, and related consulting services to pharmaceutical, biotechnology, and medical device companies. It helps clients navigate product development and commercialization, meet global regulatory requirements, and maintain quality and safety standards across the product lifecycle. The company generates revenue through professional services, outsourced functions, and managed service engagements with life sciences organizations.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $450.0M
- Employees
- 2,500
- Founded
- 2001
- Headquarters
- Overland Park, United States of America
What 15 Arbolus experts think of ProPharma Group
NPS scores are consistently high, with 60% in the 8–10 promoter range and no evidence of strong detractors. Renewal intent is less decisive: approximately 40% express uncertainty, but actual non-renewal responses are absent. Stickiness is strong: over 90% of experts are in the 'MoreThan1Year' implementation stage. Main themes include consistent satisfaction, high user engagement, and long-term integration, offset by some renewal hesitancy likely tied to budget cycles and vendor re-evaluations.Overall Customer Sentiment: Positive
Who reviewed ProPharma Group
- C-Suite 80% (12)
- Director 20% (3)
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Sentiment
26 Net Promoter Score, from 15 scored reviews- Promoters 4
- Passives 11
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 31 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 13%Plan to renew, by seniority
- 13% 8 answers
- 7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by ProPharma Group customers
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