Q-PULSE
Ideagen is a UK-based provider of governance, risk and compliance (GRC) and quality management software used by regulated and safety-critical industries such as aviation, life sciences, healthcare, manufacturing and financial services. Its Q-Pulse product is a quality, safety and document management platform that helps organizations manage audits, incidents, compliance documentation and corrective actions. Ideagen generates revenue by selling cloud and on-premise software licenses and subscriptions, along with related implementation and support services.
- EHS & Sustainability Software
- IT Consulting & Implementation
- Revenue
- $250.0M
- Employees
- 1,500
- Founded
- 1993
- Headquarters
- Nottingham, United Kingdom
What 6 Arbolus experts think of Q-PULSE
NPS scores are spread across a moderate range: two scores of 2 (negative), one score of 6 (neutral), and two scores of 7 (neutral-positive). Renewal intent is mostly uncertain: 60% Not Sure, 20% No, and 20% missing. Stickiness, indicated by time on platform, suggests 60% of respondents are in the 'More Than 1 Year' stage, with some variability in satisfaction and intent. Key themes include moderate satisfaction, a trend towards cautious or reserved renewal intent, and inconsistent correlation between spend and satisfaction.Overall Customer Sentiment: Neutral
Who reviewed Q-PULSE
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open once the report publishes.
Tell us when the Q-PULSE report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 2
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Mar 6
- Nov 6
- Dec 6
- Jun 5
- Aug 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 0% 2 answers
- 6.7/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
More in Security & Compliance
Other companies in Security & Compliance with a customer report.
For people who use Q-PULSE
Do you use Q-PULSE at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of Q-PULSE have already contributed
Takes a few minutes. Your identity stays anonymous.