Ranger Fire & Security
Ranger Fire & Security is a UK-based provider of fire protection and electronic security systems for commercial, industrial, and public sector clients. The company designs, installs, and maintains solutions such as fire alarms, extinguishers, emergency lighting, CCTV, access control, and intruder alarms, generating revenue through project work, equipment supply, and ongoing service and maintenance contracts. It serves multi-site businesses and facilities requiring compliance with fire safety and security regulations across the UK.
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2018
- Headquarters
- Bristol, United Kingdom
What 7 Arbolus experts think of Ranger Fire & Security
Net Promoter Score (NPS) ratings are mixed, with values clustering around 6–8, indicating moderate to strong customer satisfaction. 70% of respondents indicate likely or definite renewal, while a minority are neutral or not planning to renew. Stickiness is high with most customers having been implemented for more than 1 year, and only one reported pilot. Key feedback themes include strong service reliability, communication, and technical competence. Areas flagged for improvement are digital integration, real-time system visibility, and advanced technology (AI, predictive maintenance). Overall Customer Sentiment: Positive
Who reviewed Ranger Fire & Security
- C-Suite 57% (4)
- Director 14% (1)
- Manager 29% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Ranger Fire & Security.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-28 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 3
- Detractors 3
Cumulative NPS by month
+0 over 3 months- Sep 7
- Mar 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median -13 across 3 companies.
Praised
- Comprehensive Service Platform
- Strong Communication and Reliability
- High-Quality Personnel and Advice
- Consolidate More Sites
Criticised
- Competitive Threat from Advanced Players
- Cost Pressures and Specialization
- Service Consistency at Scale
- Design Specialist Limitations
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 100% 2 answers
- 7.5/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Ranger Fire & Security customers
Report
More in Consulting & Professional Services and Security & Compliance
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