QGIS
QGIS is an open-source geographic information system (GIS) project that develops and maintains desktop, server, and web-based software for viewing, editing, and analyzing geospatial data. The project is community-driven and funded through sponsors, donations, and service providers who build solutions and support around the QGIS platform. It serves governments, enterprises, researchers, and consultants who use GIS for mapping, spatial analysis, and decision support.
- Revenue
- $3.0M
- Employees
- 25
- Founded
- 2002
- Headquarters
- Switzerland
What 48 Arbolus experts think of QGIS
The NPS profile skews strongly positive, with over 80% of experts scoring 8 or above. Promoters praise QGIS’s breadth of features, no-cost licensing, and plugin flexibility. Roughly 10% are detractors or neutral, flagging issues such as administrative complexity, cloud collaboration gaps, and uncertain renewal intent. Stickiness is highest among technical users with more than one year’s experience, indicating entrenched use in core workflows. Renewal intent is mixed, mainly positive but with several unsure or anticipated declines among high spenders. The most cited qualitative strengths are robust spatial analysis, cost savings, and integration options; weaknesses focus on plugin friction and lack of enterprise cloud features.Overall Customer Sentiment: Positive
Who reviewed QGIS
- C-Suite 60% (29)
- Director 15% (7)
- Manager 26% (12)
Employer names and spend open in the full report, along with the other 45 customers.
Everything 48 customers told us about QGIS.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
47 Net Promoter Score, from 48 scored reviews- Promoters 28
- Passives 15
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 9
- May 8
- Jun 8
- Jul 8
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 47 across 1 companies.
Praised
- Robust Spatial Analysis Capabilities
- Flexibility and Cost Avoidance
- Powerful Open-Source Platform
- AI-Driven Workflow Enhancements
Criticised
- Plugin Complexity and Opaque Automation
- Commercial and Support Changes
- Competing Enterprise GIS Platforms
- Administrative and Interoperability Complexity
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 80% 5 answers
- 67% 3 answers
- 50% 4 answers
- 9/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Report
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