Quai digital
Quai Digital is a UK-based digital communications and document management provider that helps financial services firms and other regulated organizations deliver statements, reports, and customer communications through secure digital and print channels. The company offers a platform and managed services for designing, producing, and distributing compliant customer documents at scale. It generates revenue through software licensing and recurring service contracts.
- Document Management & E-signature
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2010
- Headquarters
- Keighley, United Kingdom
What 5 Arbolus experts think of Quai digital
NPS distribution among respondents ranges from 5 to 10, with an average clustered near the midpoint, and one strong promoter at NPS 10. Renewal intent appears mixed: the only disclosed high-spend customer does not plan to renew, while long-term users generally report moderate-to-high satisfaction. 80% of users have used the solution for over a year, indicating platform stickiness.The overall sentiment is characterized by stable satisfaction among end users, with some concern at the high spend level.Overall Customer Sentiment: Neutral
Who reviewed Quai digital
- C-Suite 20% (1)
- Director 60% (3)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
-40 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 1
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 5/10 Average score from customers not renewing
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