Quantexa

quantexa.com · Londonderry County Borough, United Kingdom

Quantexa is a decision intelligence software company that uses graph analytics and AI to connect internal and external data, creating a single contextual view of customers, counterparties, and transactions. Financial institutions, governments, and large enterprises use its platform for risk management, fraud detection, financial crime compliance, and data-driven operations. The company generates revenue through licensing its software platform and related professional and managed services.

  • Fraud Detection & Prevention
  • Data Integration & ETL
  • Business Intelligence & Dashboards
Revenue
$120.0M
Employees
650
Founded
2016
Headquarters
Londonderry County Borough, United Kingdom

What 42 Arbolus experts think of Quantexa

NPS scores are strongly positive (majority 8–10), with constructive detractors highlighting implementation complexity. 60% of high spenders express renewal intent, and most customers are in advanced implementation stages (>1 year or pilot to production). Main expert themes praise entity resolution, network analytics, and contextual intelligence, while cons center on deployment difficulty, technical expertise, and integration overhead.Overall Customer Sentiment: Positive

Who reviewed Quantexa

Total customers 42 36 current · 6 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 79% (33)
  • Director 17% (7)
  • Manager 5% (2)
Operations Manager C-Suite NPS 10
Finance Leader C-Suite NPS 7
Strategy Partner C-Suite NPS 9 Undecided

Employer names and spend open in the full report, along with the other 39 customers.

Everything 42 customers told us about Quantexa.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

26 Net Promoter Score, from 42 scored reviews
  • Promoters 17
  • Passives 19
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 26 across 7 companies.

Praised

  • Superior Contextual and Network Analytics
  • Dynamic Entity Resolution and Auditability
  • Unified Risk and Customer View
  • Broader Applicability Beyond Large Enterprises

Criticised

  • Complexity and Long Deployment Timelines
  • Non-Sovereign/Cloud Risk
  • Lower Cost Competitor Threats
  • Implementation Effort and Internal Resources Required

What customers say

Superior Contextual and Network Analytics
“I would recommend Quantexa to banks and fintechs needing a deeper contextual view of customers, entities, transactions and relationships for fraud, AML and risk management.”
Dynamic Entity Resolution and Auditability
“Quantexa delivers unmatched entity resolution and contextual decision intelligence across fragmented datasets, but operating the platform requires specialized resources.”
Unified Risk and Customer View
“The main pros are connecting fragmented data into a contextual view across entities, customers and counterparties, supporting better risk and compliance decision-making.”

Renewal intent

Plan to renew 45%
  • Will renew 13
  • Undecided 10
  • Not renewing 6

Plan to renew, by seniority

  • C-Suite 52% 21 answers
  • Director 33% 6 answers
  • Manager 0% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 7.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Quantexa customers

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