Moodys
Moody’s Corporation is a global integrated risk assessment firm that provides credit ratings, research, data, analytics, and related software to financial institutions, corporations, governments, and other market participants. The company generates revenue primarily through subscription-based access to its data and analytics platforms, fees for credit ratings and research, and risk management and compliance solutions. Its offerings support credit risk assessment, regulatory compliance, portfolio management, and strategic decision-making across capital markets and corporate finance.
- Business Intelligence & Dashboards
- Data Governance & Cataloging
- GRC & Compliance Automation
- Revenue
- $6.2B
- Employees
- 15,000
- Founded
- 1909
- Headquarters
- New York City, United States of America
What 66 Arbolus experts think of Moodys
NPS scores cluster in the 7–10 range for most, with a few detractors at 2, 4, and 5. Renewal intent is positive among high NPS scorers and senior influencers, especially in finance and risk. Stickiness is high for mature implementations and mission-critical use cases; new users or pilot stages show lower stickiness. Expert themes emphasize data reliability, strategic value, and deep integration as primary positives. Some note pain points in customization, user experience, and real-time data. Overall Customer Sentiment: Positive
Who reviewed Moodys
- C-Suite 69% (46)
- Director 26% (17)
- Manager 5% (3)
Employer names and spend open in the full report, along with the other 63 customers.
Everything 66 customers told us about Moodys.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
13 Net Promoter Score, from 65 scored reviews- Promoters 19
- Passives 36
- Detractors 10
Cumulative NPS by month
+0 over 6 months- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 14 across 4 companies.
Praised
- Actionable, Insightful Platform
- Robust Analytics for Risk & Supply
- Data Depth and Credibility
- Expand Real-Time Analytics
Criticised
- Competitive Advances in AI/Data
- Loss of Data Trust/Quality
- Price Sensitivity/Overlap
- Real-Time Data Lag
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 69% 29 answers
- 75% 12 answers
- 67% 3 answers
- 100% 1 answer
- 8.1/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Moodys customers
Report
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
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