Morningstar UK
Morningstar UK is the United Kingdom subsidiary of Morningstar, Inc., providing independent investment research, data, and analytics on funds, equities, and other securities to financial advisers, asset managers, institutions, and individual investors. It monetizes through subscriptions to its research platforms, data feeds and software tools, and licensing of its ratings and indexes, as well as related advisory and consulting services.
- Wealth & Investment Software
- Business Intelligence & Dashboards
- Revenue
- $250.0M
- Employees
- 600
- Founded
- 2000
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of Morningstar UK
NPS scores are highly positive, with the majority in the 8-10 range. 86% express intent to renew, and most are in the first year of adoption with high-spend enterprise contracts. Stickiness is high among spenders in advanced stages. Key themes include satisfaction with data quality, product integration, and strong brand reputation.Overall Customer Sentiment: Positive
Who reviewed Morningstar UK
- C-Suite 100% (7)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Jan 10
- Mar 9
- Jul 9
- Aug 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 75% 4 answers
- 100% 1 answer
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
Top alternatives
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